What kind of service/support can I expect from a trustworthy PEMF company?

PEMF guidance - get expert PEMF system support and PEMF guidance with PEMF Planet for your iMRS Prime!

A trustworthy PEMF company offers much more than a shopping cart and tracking number. There are basically two ways people buy home-use PEMF systems today: anonymously through online shopping platforms, or through independent, certified representatives who actually know and use the systems.

Buying a PEMF system through a generic online store may look easy, but a polished website with big promises does not guarantee a compliant product or real after-sales support. A whole-body PEMF system is a significant investment, so it’s important to look for an established manufacturer, clear contact details, and real people you can speak with before and after you order.

When you work with a certified representative, you should expect:

  • Help comparing different PEMF systems and configurations for your situation

  • Clear explanations of how to use your system as part of a simple daily routine

  • A real person you can call or email if you have questions months or years later

  • Support with basic troubleshooting and coordination with the manufacturer if needed

At PEMF Planet, you’re working with a Certified PEMF Specialist with over 15 years of experience focused on Swiss Bionic systems such as the iMRS Prime. That means you can ask detailed questions, get honest feedback about what you do and don’t need, and receive ongoing guidance once your system arrives. A trustworthy PEMF company will give you real names, phone numbers, and direct email support—not just a contact form.